Privacy Policy

We are committed to safeguard the privacy of our website visitors. This Privacy Policy governs the manner in which RAYMOND group and its subsidiaries, partners, agents and affiliates collect, use, maintain and disclose information collected from users of our website and microsite. By using our website and agreeing to this policy, it is presumed that you have consented to our use of cookies in accordance with the terms of the following policy.

Personal identification information:

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked to provide few details such as name, email address, mailing address, phone number. Further users may visit our Site anonymously without providing any details. The users can refuse to provide personal details and/or identification information. This is to inform, in case users are not providing requisite information/detail, then there is possibility that he/she may not access to certain details and further he/she may not able to participate certain activities provided on the website.

Non-personal identification information:

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification/information may include the browser name, the type of computer and technical information about Users means, the type of connection of your Site such as the operating system and the details of the Internet service provider and other related information.

Web browser cookies:

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert the Users when cookies are being sent. If they do so, there is a possibility that some parts of the Site may not function properly. This is a standard operating procedure that is used across the internet.

How we use collected information:

RAYMOND may collect and use User’s personal information for the following purposes:

  • To improve customer service: Information provided by Users helps us respond to the customer service requests and support their needs more efficiently.
  • To personalize User experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site: We may use feedback provided by the User/s to improve our products and services.
  • To run a promotion, contest, survey or other Site feature.
  • To send to the User/s, information they agreed to receive about topics of interest to them.
  • To send periodic emails. We may use the email address to respond to the inquiries, questions, and/or other requests of User's. If User/s decide to opt to be part of our mailing list, then the User/s will receive emails about company’s news, updates, related product or service information etc. If at any time the User/s would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.
How we protect User’s information:

We adopt appropriate data collection, storage and processing practices and security measures to ensure protection against unauthorized access, alteration, disclosure or destruction of User’s personal information and data stored on our Site. We would like to inform that there are certain limits with data security and therefore there are limits to its effectiveness and in view of this we indemnify ourselves in the event of any loss to the user’s data due to our website. Further we will do our best to retrieve any data that is lost with the help of resources which may be available with us

Sharing personal information of Users:

We do not sell, trade or rent User’s personal identification/information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding Users with our subsidiaries, our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy:

RAYMOND shall update this privacy policy at its sole discretion. Users are advised to check this page for any changes in the privacy policy and to stay informed about how the personal information of the Users is protected by us. The Users hereby acknowledge and agree that it is their responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms:

By using this Site, the Users accord its consent/acceptance of this policy as may be modified from time to time. The Users are advised not to access this site if they do not agree to our privacy policy. The above mentioned privacy policy shall be applicable for the information and data collected by our call centers as well.

Contacting us:

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: RAYMOND, (address to be input).

 

02221745555